Dr. Atul Gawande gave two commencement speeches in June. The first I found via the
June 4, 2009 Speech at the HSPH Commencement 2009
But 80 years later, we found that the truth is far from this.
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June 12, 2009 Speech at the University of
Nothing in medicine is without risks, it turns out. Complications can arise from hospital stays, drugs, procedures, and tests, and when they are of marginal value, the harm can outweigh the benefit. To make matters worse, high-cost communities appear to do the low-cost, low-profit stuff—like providing preventive-care measures, hospice for the dying, and ready access to a primary-care doctor—less consistently for their patients. The patients get more stuff, but not necessarily more of what they need.
Well, let us think about this problem the way Jerry Sternin thought about that starving village in
Likewise, when it comes to medical costs and quality, we should look to our positive deviants. They are the low-cost, high-quality institutions like the Mayo Clinic; the Geisinger Health System in rural
I have visited some of these places and met some of these doctors. And one of their lessons is that, although the solutions to our health-cost problems are hard, there are solutions. They lie in producing creative ways to insure we serve our patients more than our revenues. And it seems that we in medicine are the ones who have to make this happen.
I recently heard from one such positive deviant. He is a physician here in
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Related previous posts:
THE CHECKLIST - by Atul Gawande
A Lifesaving Checklist - By Atul Gawande
Related books:
Better: A Surgeon's Notes on Performance
Complications: A Surgeon's Notes on an Imperfect Science
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Related story from a Pabrai Meeting attendee (told via the Corner of Berkshire & Fairfax):
During dinner, Mohnish told the story of when he told Charlie Munger about Atul Gawande (the brilliant surgeon who wrote two excellent books and the essay "The Checklist"). Mohnish asked Gawande whether Munger had contacted him:
Gawande: "He did. He said he really liked my books and what I was doing. Interestingly, a couple weeks after I talked to him I got, in the mail, a handwritten envelope from him. I opened it up and inside was a check addressed to me for $20,000. I called him up and said 'Mr. Munger, I got your envelope. Thank you for the check, but I can't accept this.'"
Munger: "No, no, use it for something good."
Gawande: "Sir, I'm a surgeon. I'm seeing patients all the time. I can't really just spend $20000 to do 'something good.'"
Munger: "No, no, you're smart. You'll figure something out."
Gawande: "Okay, if you really want me to do something with it, I can give it to the Harvard School of Public Health."
Munger: "You fool! If I wanted to give it to the damn Harvard School of Public Health, I would've written a damn check to the Harvard School of Public Health."
Gawande then decided to send it back. A week later, he opens his mail to find another envelope from Munger.
Inside were two checks for $20000. One to Gawande, and one to the Harvard School of Public Health.