Jonathan Ive and the Future of Apple

Link to New Yorker profile: The Shape of Things to Come: How an industrial designer became Apple’s greatest product

Jobs’s taste for merciless criticism was notorious; Ive recalled that, years ago, after seeing colleagues crushed, he protested. Jobs replied, “Why would you be vague?,” arguing that ambiguity was a form of selfishness: “You don’t care about how they feel! You’re being vain, you want them to like you.” Ive was furious, but came to agree. “It’s really demeaning to think that, in this deep desire to be liked, you’ve compromised giving clear, unambiguous feedback,” he said. He lamented that there were “so many anecdotes” about Jobs’s acerbity: “His intention, and motivation, wasn’t to be hurtful.”

Even if Jobs had rescued him from vagueness, it was odd for Ive to bring this up now, immediately after I’d learned how to reject a color without causing injury. “I’ve seen Jony deeply frustrated, but I’ve never seen him rant and rave,” Laurene Powell Jobs said, and she added, laughing, that she would not have said the same of her husband. (And it’s hard to imagine Ive using a disabled-parking spot, as Jobs often did, long before he was unwell.) Ive likes to be liked; the story seemed to be a preëmptive defense of Jobs veiled as self-criticism. It was also an indirect response to Walter Isaacson’s 2011 biography of Jobs, which, though not hostile, included examples of unkindness. In a later conversation, Ive said that he’d read only parts of the book, but had seen enough to dislike it, for what he called inaccuracies. “My regard couldn’t be any lower,” he said, with unusual heat.